New Zealand

The following is specific information for New Zealand.

The level of Kindle support that Amazon provides for your country is:

full support

Full support

Amazon currently ships the Kindle to your country, and you can use the free 3G Whispernet service on the device.

You can purchase an extended warranty for your Kindle. There are no extra fees added to the cost of books.

partial support

Medium support

Amazon currently ships the Kindle to your country, and you can use the free 3G Whispernet service on the device.

low support

Low support

Amazon currently ships the Kindle to your country, but you cannot use the free 3G Whispernet service in your country. We suggest you order the WiFi only Kindle, unless you plan to travel to a country where the Whispernet service is available.

no support

No support

Amazon do not currently ship the Kindle to your country. If you want to order a Kindle you can follow our guide on shipping to unsupported countries.

Information was accurate at time of writing, and is updated regularly.

The latest generation Kindle devices available in your country are:

Below you can find a section for comments and questions about the Kindle in your country. Feel free to join in the discussion, talk about your experience with a Kindle locally, or ask a question for people who own Kindles in your country.

Is information on this page incorrect? Leave a comment below and we’ll correct any errors or changes in Amazon’s support for your country.

14 Responses to New Zealand

  1. The $2 Whispernet fee for New Zealand appears to have been lifted on approximately 27 October 2010; prior to that date it was present, since then it has not been displayed when browsing on a PC nor charged to me for purchases on my Wi-Fi-only Kindle 3, when prior to that the US$2 fee was always part of the displayed price for a title with a US ASIN.

  2. Just some more information (and a suggestion): there are only 20 magazines on the Kindle Store available in New Zealand – the one magazine normally available on Kindle I have subscribed to in print and online for many years is one of the ones not available here: The Economist. In effect, the magazine feature of the Kindle is absent even though it nominally exists.

    In addition, the blog-reading function of the Kindle is completely absent; the “Blogs” section of the Kindle is simply empty. The Kindle would be a superb RSS reader, but this function is completely disabled.

    The fact that these Kindle features are basically US-only is perhaps something worthy of highlighting as it’s also something that is also not clear when researching a Kindle; it’s not as egregious as the $2 Whispernet fee, but it does nonetheless diminish the device’s value.

  3. Pingback: Dear Jane: Is there any way around the whispersync charges on Amazon? | Dear Author

  4. Haave just unpacked my new kindle from Amazon a 3G +wi fi but I cant get it to register, what could this be?

  5. Hello, I need help :)

    I have got kindle 2 , US version, unregistered, love it

    Could anyone please let me know how I can access to the internet through my kindle?

    Thanks in advance :)

  6. Hi, the power button of my Kindle that I bought here is not working I think it broken.

    Can I have support for this in New Zealand?

    • If you bought it from or from a retailer in NZ, I’d contact customer support at regardless. They’ll no doubt step you through a laundry-list of “is your power button really broken” tasks, but will help you out afterwards. :)

  7. I have just purchased a Kindle 6″ Wi Fi e-reader. We can not get Wi Fi so am wondering if I can set up through my laptop which uses Windows XP ??? Thanksrdfore

    • Yes you can download books free from peer to peer sites into your pc and if you need to convert these to a format that the kindle will recognise just install CALIBRE.
      Connect your kindle to pc and d/load into kindle .There is absolutely no need to register a kindle EVER

  8. My Kindle 4 is telling me it needs repair and to go to, but I can find nothing on their site that is helpful. Nowhere does it say what to do about repairs. Can you help, please?



  9. Wondering if anyone knows where you can get an Amazon Kindle, 6″ E Ink Display, Wi-Fi fixed. I bought it in November 2013. Yesterday I charged it and went out I first noticed that the charge that had been complete was almost down to a third when I had not even used it, then all the categories of books had disappeared. I spent some time reorganising my books and then put it on to charge again an hour later at home. It did not show up on the computer and the Kindle is no longer turning on.

    Anyone know where I can get it fixed or what I can do?


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